VMTech
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PRODUCT · AI VOICE

An AI Call-Center that never misses a customer

VMTech’s innovative voice model speaks grammatically correct Serbian and talks to customers 24/7, qualifies enquiries, books appointments and writes everything to your CRM.

Request an AI assistant demo

Fluent Serbian

An innovative model with natural, grammatical Serbian — plus Russian and English.

24/7, no days off

Answers at night, on weekends and at peak hours.

Lead qualification

Understands intent and routes by scenario.

Booking

Books to the calendar and confirms by SMS.

Missed-call recovery

Calls back and messages automatically.

CRM integration

Every call becomes a record in your system.

A call in real time

How the assistant handles an inbound call: detects the language, understands intent and acts.

VMTech AI Call · 00:12
Language detected
RUSREN
1
Incoming callCALL

A customer calls — AI answers instantly.

2
Understand intentNLP

Detects the goal: booking, question, order.

3
ActionACTION

Books, answers or creates a ticket.

4
SyncSYNC

Data flows to CRM, calendar and analytics.

Synced to CRM

How a call flows

1CALL

Incoming call

A customer calls — AI answers instantly.

2NLP

Understand intent

Detects the goal: booking, question, order.

3ACTION

Action

Books, answers or creates a ticket.

4SYNC

Sync

Data flows to CRM, calendar and analytics.

AI vs traditional call-center

Hours 8–10 h/day 24/7/365
Concurrent calls 1 per agent Unlimited
Serbian language Depends on staff Grammatical, native
Missed calls Common ≈ 0
Cost to scale Grows linearly Nearly fixed

Who it’s for

Restaurants Salons Clinics Service companies Logistics Online stores

Request an AI assistant demo

We’ll show a scenario for your niche and run the economics.

Discuss a project