Technology company in Serbia

Digital systems that automate sales, communication and operations

AI assistant, automation, web & e-commerce, payments, delivery, CRM/ERP integrations and infrastructure — in one managed system for business in Serbia.

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VMTech DOO Beograd · Serbia-based technology company

24/7

AI handling

RU·SR·EN

communication

13+

service areas

chat & voice

CRM / ERP

sync

Instagram

direct

Website

leads

Payments

online

Delivery

couriers

Analytics

real-time

AI Call-Center · panelLIVE

Calls

1,284

Active

Conv.

23%

Booked

92%

WhatsAppnew message

Instagramprice request

Viberbooking

WhatsAppInstagramViber

AI Call-Center

24/7 · RU / SR / EN

Calls

1,284

Active

Conv.

23%

Booked

92%

CRM / ERP

Website

Payments

Delivery

Analytics

SOLUTION NAVIGATOR

Five directions. Pick your challenge — see how we solve it.

All services

AI Call-Center

24/7 voice assistant: calls, qualification, booking, CRM.

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Automation

WhatsApp, Instagram, Viber, e-mail, forms and CRM in one process.

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Web & E-commerce

Sites, stores and B2B portals with payments, delivery and analytics.

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API / Payments / Delivery

Payment gateways, delivery and CRM/ERP into one data flow.

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Infrastructure & Servers

Administration, e-mail, IP telephony, monitoring and support.

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Why VMTech

Local expertise

We know local providers — integrations work out of the box.

RS based in Serbia

Systems, not pages

We connect telephony, CRM, payments and delivery into one flow.

API first approach

Multilingual team

Russian, Serbian and English — in interfaces and support.

3 languages

Long-term support

Monitoring, development and maintenance — the system improves.

24/7 support

APPLE & GOOGLE · OFFICIAL PROGRAMS

Technical development for Apple and Google ecosystems

VMTech participates in the official Apple Developer and Google Play programs. We design, sign and release iOS and Android apps to platform requirements — from native integration through review and production release.

Native iOS and Android apps

App Store and Google Play release

In-app push and payments

Integration with your systems and API

APPLE DEVELOPER

Apple Developer Program

iOS · iPadOS · App Store · signing & production release

GOOGLE PLAY DEVELOPER

Google Play / Android

Android · Google Play Console · API and push integration

BEFORE / AFTER

Automation that changes the outcome

Before automation

Missed calls and messages

Manual handling and Excel duplicates

Slow customer replies

Errors and data loss

No transparent analytics

After automation

24/7 AI assistant and fast replies

All channels in one inbox

CRM, deals and tasks in order

Auto-booking, reminders and follow-up

Real-time analytics and reports

CRMBookingRemindersReports

INTEGRATION ECOSYSTEM

We connect disconnected systems into one

Payments, delivery, CRM/ERP, databases, SMS and e-mail — via APIs and webhooks VMTech assembles them into one working data flow.

VMTech CoreINTEGRATION LAYER

Website

E-commerce

CRM

ERP

Payments

Delivery

AI Call-Center

WhatsApp

Instagram

Viber

E-mail

Analytics

API / Webhooks

Servers / DB

Website

E-commerce

CRM

ERP

Payments

Delivery

AI Call-Center

WhatsApp

Instagram

Viber

E-mail

Analytics

API / Webhooks

Servers / DB

REST APIWebhooksDatabasesFTP / sync

About integrations

PROJECTS

Systems running in production

All projects

AI Call-Center / Voice OperationsVoice AI and communication automation

Call-Centar Srbija 24/7

Call-Centar Srbija 24/7 is a voice AI platform for companies that need fast responses, structured conversations and measurable call, survey and campaign workflows.

Voice AICall workflowsMultilingualDashboardData export

Telegram-first marketplaceMarketplace and Telegram Mini App

BazarSrbija.rs

BazarSrbija.rs is a Telegram-first classifieds platform for Serbia: public web catalogue, categories, city search, listing cards and a simple publishing path through Telegram.

Telegram Mini AppPublic catalogueCategoriesCity searchListing cards

Exchange office information platformInformation platform and data product

SveMenjačnice.rs

SveMenjačnice.rs is an information platform for exchange offices in Serbia: location search, published rate comparison, map view, office profiles and data update tools.

Rate listsMapLocation profilesXLSX updatesAPI updates

B2B SaaS / Marketplace OperationsB2B SaaS and marketplace operations

RichAnanas

RichAnanas is a B2B SaaS operations studio for Ananas marketplace sellers: catalogue, product cards, images, prices, stock, orders and API workflows in one workspace.

Catalogue StudioAI contentMedia processingRich contentAPI operations

Wallet-native loyalty platformDigital cards and loyalty platform

SmartKartica

SmartKartica is a digital cards platform for Apple Wallet and Google Wallet: issuance, design, loyalty rules, updates, notifications, analytics and integrations.

Apple WalletGoogle WalletLoyalty rulesWallet updatesAPI integrations

Strategy, optimization, creation and long-term support

Strategy

We map processes, goals and bottlenecks.

Optimization

We design architecture and scenarios.

Creation

We build, integrate and test on real data.

Support

We maintain, monitor and grow the system.

INDUSTRIES

We know the local business

Restaurants

bookings

Salons

scheduling

Clinics

appointments

Logistics

tracking

E-commerce

catalogue

Service

tickets, SLA

INSIGHTS

News & insights

All news

VM VMTech5 min · 17.05.2025Complex solutions for automation and digitalization of Your business in Serbia from VMTech DOOComprehensive Solutions for Business Automation and Digitalization in Serbia by VMTech DOO Professional web development, business process automation, and system integration for modern companies in Belgrade and throughout Serbia. In today’s world, business success directly depends on the effect

Technology3 min · 14.05.2025This is not a joke: scientists replaced silicon with metal from a first aid kitLess Than 1 nm: What Comes After Silicon? Processors, memory, sensors — all of it relies on one element. Silicon. It is the foundation of all modern microchips and most electronics. Entire valleys are named after it. But what if I told you scientists have achieved the impossible — they c

Technology3 min · 07.05.2025Apple C1 — the secret weapon in the iPhoneApple C1 — the Secret Weapon in iPhone 16e What is the most important thing in a phone? Camera, processor, graphics, battery? All of these are important. But there is one small, unnoticed detail without which all of this becomes useless. The phone simply stops being a phone. We're talking abou

From the VMTech social archive

Daily technology news on Instagram

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Daily technology news on Instagram

Every day we post short news from around the world: cybersecurity, AI, automation, new technologies and digital tools for business. Follow to stay in the loop.

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ONLINE MEETING

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Choose the project, date and available time. After booking, you will receive an e-mail confirmation and a calendar event.

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Tell us the task — we’ll propose the architecture

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