How Industry Leaders Build an AI Advantage: Key Findings from OpenAI's B2B Signals

Colleagues—sharing insights from OpenAI's ecosystem: the B2B Signals study reveals how firms gain advantage through deep AI integration.

- Depth over access: frontier firms use 3.5× more "intelligence" per employee; message volume explains only 36% of the gap.
- Agent workflows: Codex messages are 16× higher among leaders; similar increases seen for agents, Apps and APIs.
- Recommendations: measure depth, establish governance for production, invest in training, and scale successful teams.

Why it matters: AI is reshaping work, delivering cost savings and new products.

How is your company preparing to delegate tasks to AI?

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