Why Only 10% of SOCs Achieve Strong AI ROI — What to Expect from the Second Wave

Colleagues, a heads-up: SOC‑CMM 2026 shows that only 10% of SOCs achieve excellent returns from AI despite rapid adoption.

In brief:
- Most SOCs are “takers”: standalone AI features in individual tools without contextual exchange.
- This accelerates steps but fails to bridge transitions between them — where most value is lost.
- SOCs that achieve strong returns build an AI “factory”: agents operating across stages, preserving institutional knowledge and ensuring governance.

Why this matters: architecture determines AI effectiveness, not the number of features.

Which do you consider more important when choosing your next AI platform for SOC — context integration or analytics?

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