NEA: Companies Still Searching for AI ROI — Partner Tiffany Luck's View

Colleagues, I’d like to share an observation from the AI space. NEA partner Tiffany Luck observes that enterprises are still seeking clarity on AI return on investment.

— What happened: firms adopted AI aggressively, but costs surged — budgets are depleted and licenses are being cut.
— Who said it: leading venture investors and market participants on the TechCrunch podcast.
— Risk: outsized cost growth and absence of ROI metrics impede scaling.
— What to do: prioritize measurement of “magic moments” and deploy tools to track returns.

Why it matters: without clear metrics, AI investments risk becoming ballast.

How do you evaluate ROI on your AI projects?

#AI #ROI #EnterpriseAI #VentureCapital