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An address like name@company.rs is not only about how a signature looks. It also decides whether your mail reaches the customer — and whether someone can send mail pretending to be you.
Discuss the setupSent from the domainThe message leaves from the company address, not a free mailbox in the signature
SPF checkThe recipient checks whether this server may send on the domain's behalf
Signature checkDKIM confirms the message was not altered in transit and really comes from you
DMARC policyThe domain declares what to do with mail that fails, and receives reports on spoofing
ReputationThe domain's history counts: complaints, bounces and recent sending volume
Into the inboxThe message lands in the inbox rather than spam, and the customer sees it the same day
Where the mail lives now, which domain records exist and whether spoofing has been attempted.
Personal addresses and shared department addresses with access and forwarding rules.
SPF, DKIM and DMARC are configured together rather than one at a time — otherwise the checks disagree.
Message history, folders and contacts move from the old service without downtime.
Antispam, attachment filtering, two-factor sign-in and protection against password guessing.
A separate channel for the site's mail: enquiries, confirmations and alerts stay out of the way.
Mail on staff phones and computers, with consistent company signatures.
DMARC reports and blocklist checks — so a problem is spotted before customers complain.
The domain stays registered to your company and the mailboxes belong to it. We receive access for setup and support — and you can revoke it without losing the mail.
Usually yes, and it starts with the domain: DKIM signing, the SPF record and the DMARC policy have to agree with each other. Then we look at reputation: whether the server landed on blocklists from past sending and whether complaints exist. A one-off fix without watching the reports tends to hold only briefly.
A DMARC policy handles it: the domain declares that mail without a valid signature should be rejected. The policy starts in a soft mode while reports are collected — they show who sends and from where, including your own forgotten services. Then the mode is tightened and the forgeries stop arriving.
Yes. First we copy the message history to the new server while the old one keeps running. Then we switch delivery and sync the messages that arrived during the move. Staff keep working; the only change they notice is the new setup on their devices.
It depends on headcount and data requirements. A cloud service is simpler and more predictable to maintain; your own server gives full control and costs less at a large number of mailboxes. We say which is better in your case and set up either — there is no point pushing one.
The mailbox belongs to the company, so access passes to a manager or successor and incoming mail is forwarded to an active address. Customers keep writing to the address they know and still get answers — and the correspondence history stays with the company.
